At OrganicNorrses, we are committed to providing you with a pleasant shopping experience. If you are not completely satisfied with your order, we accept returns under certain conditions.
1. Return Period
You have 14 days from the receipt of your order to request a return. After this period, we will unfortunately not be able to accept your request.
2. Return Conditions
- The item must be returned in its original condition, unused, and in its original packaging.
- Any item returned damaged or incomplete will not be refunded.
- Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
3. Return Procedure
To initiate a return, please contact us at [email protected] with your order number and details of the product concerned. Once your return is approved, we will provide you with shipping instructions.
4. Refund
After receiving and verifying the returned item, we will process the refund to your original payment method within 10 business days.